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  • Author
    Cannon Financial Institute
  • Published
    March 27, 2025


Spotting New Business Opportunities for Trust and Estate Professionals

We are convinced that a lot of trust professionals will benefit from the practical steps outlined below to spot business growth opportunities and take their practice to the next level. The article emphasizes the importance of marketing and relationship-building in a competitive industry. You will find the crucial tips, insights and suggestions on how to optimize your website, utilize CRM systems, track leads and leverage every professional relationship. Ultimately it highlights the need for an ongoing and proactive marketing to stay ahead of the curve, stand out from the crowd and ensure long-term success.

While mastering trust and estate planning strategies is crucial for success, many trust professionals are struggling to acquire new clients. Sometimes marketing is just not a top priority – especially for busy professionals juggling a variety of tasks and dealing with hectic schedules. When the schedule is packed to the brim, who has the time for marketing, content creation or business development?

Here is the deal though…Even if you are busy and have a lot on your plate, nothing should be taken for granted – and for one simple reason: a busy streak may not last for too long. That’s the nature of the business you are in.

When it comes to spotting new business opportunities and taking their practice to the next level, trust professionals should realize that their success goes far beyond having a deep understanding of fiduciary responsibilities, tax codes, compliance or estate laws. They are operating in a highly competitive landscape and building their business takes so much more than developing their technical expertise. We DID point that out in some of our previous articles! It takes strategic marketing, relationship building, consistent outreach to prospects, or reconnecting with old, long-forgotten clients, among other things.

Given the importance of business development skills, we decided to write an article revealing some practical steps trust professionals can take to boost their visibility and propel their practice forward.

No marketing – no growth. Simple as that.

As we mentioned before, one of the biggest challenges confronting estate planning professionals is attracting new business. Why? Because many of them are fully focused on the technical aspects of their work while putting their marketing efforts on the backburner. If they want their technical acumen, knowledge and expertise to come in handy, investing time and effort into marketing should be part of their daily responsibilities. Even if time is tight, each one of them should make room for marketing.

So if you are a trust professional, why don’t you revisit your marketing plan or create a new one? Make sure you include both online and offline strategies. This may entail updating your website, creating educational content and making sure your practice is visible on various social media platforms. Once things start picking up, it would be a great idea to invest in paid ads or hosting local events to increase your exposure.

Track your leads to thrive

Once you have implemented marketing strategies, it is important to understand which efforts are driving results. After all, the proof is in the pudding. That’s where call tracking and CRM systems come into play.

When it comes to call tracking, it’s a great way to measure the success of your marketing campaigns. By assigning unique phone numbers to different campaigns, you can see exactly which ones are generating the most calls. A good tracking system will provide local and toll-free numbers, call recording and detailed reporting to give you insights into your campaigns.

And then there are CRM systems… It goes without saying that this tool can help you manage your leads and clients more effectively. By storing client information, tracking the progress of their estate planning and managing follow-ups, CRMs streamline communication and ensure no opportunity slips through the cracks, according to Salesforce. In addition to that, CRMs allow you to keep tabs on all interactions with clients, providing insights into which types of clients are more likely to benefit form your services. It can also help you determine how to move forward with your marketing efforts.

Optimize your website and unlock more traffic

I guess there is no need to remind business professionals that having a website is a must. No matter how good your services are, potential clients will be not be able to find your site if you do not have a strong online presence. Search engine optimization will help your website rank higher, making it easier for clients to find you when they start searching for a trust professional. Therefore, you should learn how to use keywords wisely – the phrases your prospects will use to look for service providers.

Engaging content is your best asset

While content is king is an old over-used expression, we would like to use it yet again because regularly publishing high-quality educational articles will make a huge impact on your brand. By the way, educational articles (also known as thought leadership pieces), videos or newsletters will help your prospects understand the significance of estate planning. Don’t forget that your website should be mobile-friendly, load quickly and have a compelling layout that is easy to navigate.

Get the most out what you have

As you may already know, leveraging your existing contacts and client relationships is one of the best ways to uncover new opportunities. Word of mouth remains one of the most powerful business development tools for trust and estate planning professionals. Furthermore, you should diligently build and maintain a network of professional relationships with other financial advisors, tax experts, insurance agents and family attorneys.

We suggest you carve out the time to attend important industry events, reach out to local professionals, arrange “coffee or lunch dates” or send cards and gifts during holidays. Some day these people may send clients your way and help you elevate your business. Keep in mind that a single encounter may not be enough to build a solid relationship, so make sure you regularly follow up, exchange valuable information, share some insights and try to be as helpful as you can. As they say, what goes around – comes around.

Even offering a freebie can be lucrative

Consistently showcasing your expertise and sharing insights on your area of expertise, can help you set yourself apart. The question is: should you offer a freebie to boost your presence, image and visibility? Let us assure you that one of the most effective ways to build trust is to offer free consultations or educational webinars. Estate planning is a sensitive topic, and potential clients are more likely to trust you if they have a chance to get to know you first, as long as there is no pressure to make an immediate commitment. This is your chance to demonstrate your skills, explain the value of estate planning and address any questions your prospects may have.

Final thoughts

As competition continues to heat up, trust and estate planning professionals need to take proactive steps to spot growth opportunities and expand their outreach. If you develop and implement a solid well-thought-out marketing plan, you will be better equipped to grow your client base and drive business growth. As a matter of fact, intense competition may incentivize you to evolve professionally, constantly promote yourself and show the world what you are capable of. Being good at what you do and being smart is no longer enough. Aggressive marketing and relationship-building serve as the foundation for long-term success in this industry.


FAQs

When it comes to spotting new business opportunities, why consistent marketing is important for trust and estate planning professionals?

Effective marketing helps professionals stand out in a competitive market, attract new business and build relationships. Without a strong well-thought-out marketing strategy, even the best, most talented and tech savvy advisors may go unnoticed.

How can trust professionals track the effectiveness of their marketing efforts?

By using CRM software or / and call tracking systems, trust professionals will be better equipped to monitor which marketing campaigns are driving results, helping them make informed decisions and optimize their efforts.

What should estate planners do to build client trust and expand their network?

Offering free educational webinars, providing free consultations, crafting thought leadership articles and maintaining strong relationships with other professionals in the industry can help improve reputation, increase referrals and expand your client base.