It’s always good to chat with industry expert and our adjunct instructor, Sandra Ottinger. In this episode of the Cannon Connect, Phil and Sandra discuss the evolution of the industry and the workforce. They believe that every client wants to be connected with on their own terms. For some, that may mean in-person, for others, email. As our industry grows and brings in the next generation of financial professionals, they’ll bring a renewed communication style that can help pave the way for a new pool of clients. Sandra dives deeper into this in this episode.